CUSTOMER OF THE NIGHT: 10/01: Free Winona

Winona Ryder, the Object of this man's worship.
It would be slightly less creepy if he wasn't so old.


The only way I can set up this story for you guys is to inform all of you that some people aren't entirely comforted by the fact that they are not the single smartest person on the face of the earth.

Customer enters and goes into our section where we have new movies to buy. He is an older man in his early 50's.

Me: "Can I help you find something?"

Customer: "Do you have Heathers?"

*finds it*

Me: "Here you go man, excellent choice, wonderful film."

Customer: "Yeah, I love Winona, do you know what her first film was?"

Me: "I think. Give me a minute."

Customer: "Beetlejuice! Beetlejuice! Beetlejuice!"

Me: "Actually she had a bit part in a movie called Lucas with Corey Haim, but yeah, Beetlejuice was her first major starring role. She's great."

The customer stops what he's doing and goes up to the counter where my boss is.

Customer: I'm sorry, can I talk to you for a second?

Boss: Yeah sure, what's up?

Customer: You need to do something about your employee there, please.

Boss: What did he do?

Customer: He's a smartass.

Boss: Excuse me?

Customer: Your employee there thinks he's a smartass. You have to do something about him cause I don't want to see him in here next time.

(Keep in mind, this guy is saying all this with me STANDING right behind him)

Boss: Sir, I just watched him, I didn't see him say anything rude.

Customer: I don't want to feel like everytime I come into your store that your employees are going to talk down to me and act like they are smarter than I am.

Boss: Sir, I don't think he was trying to act like he's smarter than you are. He just kind of DOES that, he knows alot about movies. I think he was just trying to like, you know, start a conversation, since you said you both like Winona Ryder.

Customer: I'm not asking you for your opinion, I'm telling you that guy is a jerk and I want him gone or you won't see me in the store again. You guys work in *expletive deleted* retail. Do you think anyone gives a flying *expletive deleted* what you think? I mean really?

Boss: Sir, I can talk to my store manager, I'm just a supervisor, I can't just terminate someone outright.

Customer: How many people complain about that guy?

Boss: I...

Customer: I can't be the first person to come up here and tell you he's an *expletive deleted*.

Boss: Look sir, I'm sure he's really sorry and he won't talk to you again like that. I guess he just wasn't thinking you probably wouldn't want to be corrected. I'll talk to him. I'm very, very sorry.

Customer: You better be. *leaves*

Customer behind him in line: What? Is he *expletive deleted* married to Winona Ryder or something?

My boss and I: