LondonsBurning's House of Whatever

Monday, October 02, 2006

CUSTOMER OF THE NIGHT: SPECIAL EDITION: 40 L'année Vierge vieux: Bande A Parte








































Who looks at one and sees the other?


I don't have work today, and as I don't have school either, I thought I'd take the time to share a story that didn't happen today at work, but is one of my favorite customer experiences ever. To this day, neither me, nor my boss can figure out exactly what this woman was thinking.

It's about early afternoon and my boss and I are checking in returns, when this woman comes into the store and walks over to the counter.

Me: Hi, how are ya? What can I do for you?

Customer: Um, I rented a movie last night, I only watched part of it and it wasn't at all what I thought it was going to be, can I get an exchange?

Me: What was it, the film I mean?

Customer : Well I was looking for art films last night. I have to do a class study on sophistication and symbolism in art films. I saw this one movie on the shelves and it said "Unrated" on it and that led me to believe it was going to be an art film, and I watched it and it's just...a stupid comedy movie. I didn't watch more than like, 10 minutes, you guys will certainly credit me for it, right?

Me: What uh? What movie did you rent?

*She hands me The 40 Year Old Virgin*

*long pause*

I look over at my boss and he's nearly dying trying to keep himself from bursting out laughing.

Me: Well miss, I don't know exactly what you mean by "Art film", but if you mean like, something in the vain of the french new wave, this is about the farthest thing ever from it. This is just a dumb comedy film. Steve Carrell should have given that away to you.

Customer: Oh, well I don't know who he is. I was just looking for an art film and I saw that this movie was unrated so I figured it was one. Can you please just credit me?

*My boss finally comes over*

Boss: Miss, we'll do it this time, but just so you know for next time, "Unrated" doesn't just refer to independent artsy films. If you have a question or you aren't sure, feel free to ask one of us before you do this again, but we won't be doing a credit of this nature after this one.

Customer: Okay, that's fine. *leaves*

So my boss and I pull up her account and look at her member history. Apparently she had rented Deuce Biggalo: European Giggalo the week before.

Simply and utterly mindboggling.

To this day there's a warning on that woman's account." No more credit for "Art films" like the 40 Year Old Virgin"


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